FREQUENTLY ASKED QUESTIONS

When will my order ship?

Please allow us up to 3 business days to ship your order! Trust us, we're on it. Sometimes, we get a lot of orders at once and it takes us longer than usual to fulfill orders. We will always email you if there are more serious issues that are affecting your particular order. But usually all is well and your KIRA KIRA will be delivered before you know it. :) Please email us at thekirakiragroup@gmail.com if you have any questions, concerns, or compliments.
Can you list out the ingredients you use in your products?

Yes! We're proud of our minimal-ingredient list and hope it works for you. We understand everyone has different skin concerns and conditions; UNSCENTED INGREDIENTS water, aloe vera concentrate, glycerine, xanthan gum, shea butter, avocado oil, emulsifying wax NF, cetearyl alcohol, optiphen plus, mica, vitamin e oil SCENTED INGREDIENTS water, aloe vera concentrate, glycerine, xanthan gum, shea butter, avocado oil, emulsifying wax NF, cetearyl alcohol, optiphen plus, vitamin e oil, mica, parfum
Will you ever make more products in the future?

Yes! We're working on developing a new product for 2025. Our goal is to keep making safe-to-use skincare until it's accessible to everyone. Please email us at thekirakiragroup@gmail.com if you have any cool ideas.
Where can I find out more about KIRA KIRA?

We share the most information about restocks, shipping updates, new products, creative endeavors, etc on instagram.